22bb FAQ – all your
Questions answered here

Account No, 22bbRegistration on is completely free — no charges whatsoever. Just sign up with your mobile number and a password to get started.

Account No. Only one account is allowed per person. If multiple accounts are found under the same individual, all will be terminated and any remaining balance may be forfeited. This rule exists to ensure a fair and equal opportunity for everyone.

Account KYC is not required to register. However, for larger withdrawals (generally above ৳50,000), you may be asked to provide a photo of your National ID or passport. This is solely to protect the security of your funds.

Account Click "Forgot Password?" on the login page. An OTP will be sent to your registered mobile number — use it to set a new password. The whole process takes about 3 minutes. You can also log in directly using OTP login.

Account Yes, but this must be done through the Help Center. If you no longer have access to your old number, you'll need to provide a NID or passport for identity verification. For security reasons, this process may take some time.

Account Yes. To permanently close your account, contact the Help Center. Make sure to withdraw any remaining balance beforehand. For self-exclusion or responsible betting tools, visit the Responsible Gaming View page.

Account There is a "Referral Code" field in step 2 of the registration form. Enter your friend's code and both of you will receive a bonus. Note that the code cannot be added after registration is complete — so make sure to enter it while filling out the form.

Payment 22bbcurrently supported payment methods on bKash, Nagad & Rocket. All three methods support direct, fast, and secure deposits. More options will be added in the future.

Payment Deposits via bKash, Nagad, and Rocket are typically credited Within 1–3 minutes credited to your account. During peak hours or network issues, it may occasionally take up to 10–15 minutes. If it's been over 30 minutes, please contact the Help Center.

Payment Minimum Deposit: ৳200. Maximum daily deposit: ৳5,00,000. Higher limits apply for VIP members. You also have the option to set a deposit limit to keep your spending in check.

Payment 22bb 22bb does not charge any deposit fees. However, bKash, Nagad, or Rocket may deduct a small fee in line with their own policies — this is a standard mobile banking charge outside of 22bb's control.

Payment First, wait 5–10 minutes. Then refresh the page. If the issue persists, contact us with your bKash/Nagad transaction slip or Transaction ID. Help Center Contact us. We typically resolve issues within 30 minutes.

Payment Yes! You can set your own daily, weekly, or monthly deposit limits — it's part of responsible betting. Lowering a limit takes effect immediately, while increasing one requires a 24-hour waiting period. Responsible Gaming Read more on the page.

Payment For security purposes, it's best to use a mobile banking number registered in your own name. Using someone else's number may cause issues during withdrawal and could trigger identity verification requirements.

Payment A 150% Welcome Bonus is automatically added on your first deposit. Subsequent bonuses generally require an opt-in or are credited automatically upon meeting specific conditions. Bonus terms in detail On the Rewards page View.

Bonus 22bbon Registration and make your first deposit. A bonus equal to 150% of your deposit will be credited to your wallet automatically — up to a maximum of ৳30,000. Example: a ৳1,000 deposit earns you a ৳1,500 bonus.

Bonus The rollover requirement for the welcome bonus is 5x — meaning you must wager 5 times the bonus amount. Minimum odds 1.60. Example: A ৳1,500 bonus requires ৳7,500 in bets. Valid for 30 days.

Bonus Every Monday, receive a percentage of the previous week's net losses 20% Cashback Credited to your wallet automatically. A minimum net loss of ৳1,000 is required to qualify. There are no rollover conditions on the cashback — you can withdraw it directly.

Bonus Refer a friend and you'll receive ৳250 and friends ৳250 you'll receive a bonus after your friend makes their first deposit. You can refer unlimited friends. Find your personal referral code under the "Referral" section in your dashboard.

Bonus Points are earned automatically on every bet — typically 1 point per ৳100 wagered. As points accumulate, your VIP level rises, unlocking exclusive rewards, higher withdrawal limits, and a dedicated account manager. On the Rewards page View details.

Bonus When a bonus expires, any unused bonus amount is forfeited. If there is a balance in the bonus wallet, it will also be deducted — however, your actual deposit funds remain safe. Make sure to use your bonus before it expires.

Bonus Free bets are typically offered during special events (such as the World Cup or BPL) or as part of promotional offers. Check the Promotions section after logging in. Enable push notifications to get instant updates on new offers.

Betting 22bbAvailable: cricket, football, kabaddi, badminton, tennis, basketball, volleyball, and many more. Covers popular Bangladesh tournaments (BPL, BCL, BPL Football) as well as IPL, World Cup, and the Premier League.

Betting Live betting means placing bets in real time while a match is in progress. Odds shift every moment based on how the game unfolds. In cricket, new opportunities arise with every ball; in football, every minute brings fresh markets. Quick decision-making is key.

Betting Minimum Bet ৳20 (may vary by sport and market). Maximum bet limits depend on your account level and the specific event. VIP members are eligible for higher bet limits.

Betting Once a bet is confirmed, it generally cannot be cancelled or changed. However, a "Cash Out" option is available in certain cases — use it to settle your bet before the match ends and secure a partial win.

Betting If a match is abandoned, postponed, or cancelled, bets are generally refunded or settled according to the revised outcome. The specific rules for each sport Terms & Conditions.

Betting Yes, Accumulator or Parlay An accumulator bet lets you combine selections from multiple matches. If all selections win, the odds multiply — delivering a much larger payout. However, if even one selection loses, the entire bet is lost.

Betting Odds for all upcoming and live matches on the Match Odds page Yes, you can view it without logging in. However, you'll need to log in to place bets.

Betting Betting Tips page Get expert analysis, match previews, and betting strategies — written in Bangla and tailored specifically for the Bangladesh market.

Withdrawal Withdrawals for KYC-verified members are typically Within 3–10 minutes processed. During peak hours or for larger amounts, it may take up to 24 hours. Delays may occur between 12:00 AM and 5:00 AM.

Withdrawal Minimum Withdrawal ৳500. Maximum daily withdrawal ৳3,00,000 (varies by level). VIP members enjoy higher limits and priority processing.

Withdrawal 22bb 22bb does not charge any withdrawal fees. However, mobile banking providers (bKash/Nagad/Rocket) may deduct their standard cashout charges — this is outside 22bb's control.

Withdrawal If it has been more than 24 hours, contact support with your withdrawal request Transaction ID Help Center Contact us. Common reasons include: incomplete KYC, unmet bonus rollover requirements, or an ongoing security verification.

Withdrawal Winnings earned from a bonus can be withdrawn once the rollover requirement is met. The bonus itself cannot be withdrawn directly — it must be used for betting. Weekly cashback, however, is directly withdrawable.

Withdrawal No. To prevent fraud and protect your security, withdrawals can only be sent to your registered mobile banking number. Transfers to another person's account are not permitted.

Security Yes. 22bb 256-bit SSL/TLS encryption is used. Your information is never shared with third parties. For more details, visit our Privacy Policy Read more.

Security After logging in, go to Account Settings → Security and enable 2FA. If you use OTP-based login, two-factor authentication is automatically applied.

Security Instantly Help Center Let us know. We'll temporarily suspend the account and restore access once ownership is verified through KYC. 22bb will never ask for your password or OTP.

Security No, never. No 22bb representative will ever ask for your password, OTP, or banking details over the phone or via SMS. If anyone does, it is a scam — report it immediately.

Security Help Center or email us at support@22bb.ws. If you notice any unrecognised logins or transactions on your account, report it immediately — we respond 24/7.

Security Yes, you can view your login history in Account Settings — including date, time, device, and approximate location. If you spot any unrecognized login, change your password immediately and notify support.

App Downloads Page Both Android and iOS versions are available to download — completely free. The file size is only 35MB and takes just 1 minute to install.

App Yes, the app includes all website features — live betting, casino, deposits, withdrawals, and bonuses. Plus extra perks: push notifications, odds change alerts, and faster loading.

App Yes, the same username and password work on both the website and the app — one account grants access to both. You can also enable Biometric login (fingerprint/Face ID) on the app.

App Keep the app updated to the latest version for the best experience. You'll receive an update notification when you open the app. Downloads page The latest version is always available.

Responsible 22bbAvailable on : deposit limits, bet limits, session time limits, cooling-off periods (1 day – 6 weeks), and self-exclusion (6 months – permanent). All tools are free and can be activated at any time. On the Responsible Gaming page Read the full details.

Responsible Help Center Get help in English 24/7 — no judgment. Our Responsible Gaming team is ready to assist with self-exclusion, setting limits, and guidance on professional support.

Responsible No, never. 22bb strictly enforces an 18+ policy. Age is verified at registration, and NID may be requested if there is any doubt. Any account found to belong to a minor will be terminated immediately.